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‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

iModerate

Apr 16, 2015

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Business 2 Community recently featured an article written by Partner and Head of Marketing Adam Rossow that outlines four steps companies can take, starting today, to transform their consumer feedback into an improved customer experience.

Read the article here >>>

iModerate does an excellent job with the qualitative. I am continually impressed with the discussion guides they put together, with the data output, and the reports they provide…it is an excellent deliverable. And our members over the years have provided me and others in the department with specific feedback, saying just how rich and how useful the information is.

Tara Hutton, Director of Marketing Research, Consumer Electronics Association